Course Content
INTRODUCTION TO OFFICE ADMINISTRATION AND PRACTICE
Definition of terms The purpose of office administration and management Types of organization structures and charts in the office
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ORGANIZATION STRUCTURE
Different departments in an organization Functions of various departments in an organization Relationship between departments
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THE OFFICE
Meaning of an office The functions of an office Types of office layout Features of a good office
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OFFICE STAFF
Types of office staff The duties/responsibilities of various office staff Qualities required of various office staff
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FILING AND STORAGE OF RECORDS
Different filing systems Different methods of classifying records Use of filing equipment Follow-up methods in filing and storage of records
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REPROGRAPHY
Meaning of reprography Methods used in reproduction of documents Factors to consider in choice of reproduction methods » Emerging issues and trends in reprography
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ORGANIZATION AND METHODS
Definition of terms Objectives of organization and methods Procedures used in carrying out an organization and methods Importance of organization and methods
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EMERGING ISSUES AND TRENDS
Emerging issues and trends in Office administration and management Effects of emerging issues and trends in the management and administration of an office Managing issues and trends in office management
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Office Administration and Practice
About Lesson

The administration department serves as the foundation of any organization. An organization’s asset is a well-trained and effective administrator. He or she serves as a link between the various departments of an organization, ensuring that information is transferred smoothly from one to the other department. As a result, if an organization does not have an effective administration, it will not run professionally and smoothly.The purpose of office administration and management is as follows:-

  1. To Provides Innovation: Finding new, unique, and better ways to do existing work is what advancement is all about. Administration must play a critical role in designing and overseeing progress. Client proposals, data from sales representatives, and a close eye on competitors’ activities provide a wellspring of development.
  2. To aid in the Retention of Talent and the Instillation of a Sense of Loyalty in Office Staff: Effective management contributes to the retention of capable and persevering employees by providing a pleasant work environment. The director must rouse his employees by perceiving and appreciating their gifts.
  3. To Provides Leadership: Administration establishes authority by influencing and directing office personnel. Administrators influence his subordinates to work hard to achieve hierarchical goals.
  4. Change Management: The significance of office administration is that it aids in the organization of change and its presentation at the appropriate time and in the proper manner. Because of advancements in innovation, strategies, work methods, and so on must be modified for efficiency and economy. Individuals are opposed to change because they do not understand the reasons for the change and have not prepared for new strategies. Administration assists in limiting individual protection and acts as a change-operator.
  5. Helps in Maintaining Public Relations: By handling customer and general public complaints, office administration aids in the improvement of advertising and the expansion of a business’s generosity.
  6. To bring about Social Advantages: Administration is beneficial to both business ventures and various segments of society. It provides and maintains interface with various types of providers, banks, insurance agencies, government offices, and the general public. It benefits society as a whole by providing administrations.
  7. To Facilitates Coordination and Control of Various Office Functions: Office administration aids in the coordination of all office exercises. It promotes control by influencing the behavior of events to ensure their conformity to design. The administration office is the backbone of any organization. A strong overseer is a valuable asset to any organization. He or she serves as the link between an organization’s various divisions, ensuring that data flows smoothly from one section to the next. As a result, an association would not run professionally and easily if it did not have a compelling administration.
  8. Aids in the achievement of goals: Targets or objectives are quantitative terms that must be met within a specific time frame. Administration influences people to understand the objectives and coordinates their efforts to achieve these objectives.
  9. To Optimize  Resource Utilization: Administration aids in the efficient use of assets. Directors will hopefully put rare assets to use. Supervisors are responsible for the coordination and reconciliation of various assets. Administration is in charge of directing how assets are used by the office staff.
  10. Minimization of Costs: Under the direction and control of productive administration, office expenses must be reduced. Office Management is concerned with carrying out office exercises in the most efficient and cost-effective manner possible. One of the administration’s protests is cost reduction, which can be accomplished through work disentanglement and automation. Management enables a concern to cut costs and set up an undertaking to face merciless rivalry through better planning, sound association, and viable control.
  11. To ensure Smooth Flow of Work: Continuous flow of work is only possible if proper planning and control are in place. Administration ensures a competent and smooth flow of work.
  12. Aids in the Maintenance of Office Efficiency: Administration aids in maintaining office productivity. A chief performs and creates outcomes in the most efficient way possible in order to contribute to the benefit age.
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