Course Content
INTRODUCTION TO OFFICE ADMINISTRATION AND PRACTICE
Definition of terms The purpose of office administration and management Types of organization structures and charts in the office
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ORGANIZATION STRUCTURE
Different departments in an organization Functions of various departments in an organization Relationship between departments
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THE OFFICE
Meaning of an office The functions of an office Types of office layout Features of a good office
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OFFICE STAFF
Types of office staff The duties/responsibilities of various office staff Qualities required of various office staff
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FILING AND STORAGE OF RECORDS
Different filing systems Different methods of classifying records Use of filing equipment Follow-up methods in filing and storage of records
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REPROGRAPHY
Meaning of reprography Methods used in reproduction of documents Factors to consider in choice of reproduction methods » Emerging issues and trends in reprography
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ORGANIZATION AND METHODS
Definition of terms Objectives of organization and methods Procedures used in carrying out an organization and methods Importance of organization and methods
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EMERGING ISSUES AND TRENDS
Emerging issues and trends in Office administration and management Effects of emerging issues and trends in the management and administration of an office Managing issues and trends in office management
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Office Administration and Practice
About Lesson

What are the steps in conducting organization and method assignment.

organization and method functions should be a continuous process, but sometimes the organization and method officer may be asked by a higher manager or a department manager to conduct  a survey and make recommendations for improvement in a particular area of operation.

In conducting the assignment the organization and method officer and the team will have to take the following steps: 

  1. Determining the Assignment’s Purpose or Objective: First, it must be clear what the assignment’s purpose or objective is. It needs to be written down, and then a plan of action needs to be devised to carry it out.
  2. Planning the Assignment: Planning is essential when it comes to O & M studies, as with any other endeavor. The size and scope of the study will depend on the number of departments under investigation and the geographic area in which they operate.
  3. Preparatory meeting:
  4. Collecting the Data: A variety of data must be gathered about the departments or departments in question. Questionnaire forms can be distributed to each department. Unless the O & M study is relevant to the data collected, time, money, and energy will be wasted.
  5. Making Analysis of the Procedure: Finally, the procedure must be thoroughly analyzed to ensure its efficiency. Every aspect of a system will be scrutinized, including its purpose, the method used, the forms and documents used, the time it takes, and the people who perform it.
  6. Making Proposals: As soon as the facts and questions are gathered, it is time to put together a plan of action for the future. Again, there could be a variety of better options. The best way to make a suggestion is to present it as a proposal for the administration to take action on. For example, the proposal may include a call for additional staffing or a call to reduce staffing.
    If the clerical staff thinks their interests will be adversely affected by the proposed changes, they may object. To ensure the clerical staff’s support, the office manager must introduce the change very subtly.
    The O & M study’s success depends on the cooperation of the staff. There should not be a ‘fault-finding commission’ for the O & M study team. O & M’s research aims to instill a sense of efficiency in the workforce. A trial run of the new and improved procedure is possible before it is permanently implemented.
    Changes must be made to the Office Manual, a guide that details how various office tasks should be completed. A copy of the Office Manual can be given to each employee for easy reference.
    In general, O & M study or work simplification has become a part of office administration. Mechanization is made more accessible by reducing the amount of work that needs to be done. In the end, there is a decrease in costs.
    Remember that efficiency and economy are the most important considerations when drafting office procedures. As much as possible, there needs to be no duplication of effort. There is nothing wrong with excessive writing, paperwork, excessive check­ing, and a futile attempt to simplify an inherently complicated job. There’s a limit to how much you can simplify.
  7. Helping in the implementation:
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