Course Content
INTRODUCTION TO OFFICE ADMINISTRATION AND PRACTICE
Definition of terms The purpose of office administration and management Types of organization structures and charts in the office
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ORGANIZATION STRUCTURE
Different departments in an organization Functions of various departments in an organization Relationship between departments
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THE OFFICE
Meaning of an office The functions of an office Types of office layout Features of a good office
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OFFICE STAFF
Types of office staff The duties/responsibilities of various office staff Qualities required of various office staff
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FILING AND STORAGE OF RECORDS
Different filing systems Different methods of classifying records Use of filing equipment Follow-up methods in filing and storage of records
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REPROGRAPHY
Meaning of reprography Methods used in reproduction of documents Factors to consider in choice of reproduction methods » Emerging issues and trends in reprography
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ORGANIZATION AND METHODS
Definition of terms Objectives of organization and methods Procedures used in carrying out an organization and methods Importance of organization and methods
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EMERGING ISSUES AND TRENDS
Emerging issues and trends in Office administration and management Effects of emerging issues and trends in the management and administration of an office Managing issues and trends in office management
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Office Administration and Practice
About Lesson

The following trends will drive the future of the printing industry:-

  1. The Rise of Digital Printing: By 2023, the digital printing market will be worth $28.85 billion. In short, failing to adapt to this growing market could severely impact a company’s bottom line. Modern digital printing offers fast, high-quality designs at affordable prices. As a result, more printing companies are switching. Digital printing also allows for on-demand printing, giving customers more options when ordering packaging. As the demand for customization grows, offset printing will become less valuable, so businesses must embrace digital.
  2. Expertise In IT Will Be Key: In the world of digital disruption, acquiring IT providers can be an effective way for manufacturers or large channel organizations to gain the support expertise and specialized sales that they require. Businesses will prefer IT service providers over traditional print suppliers by 2025, according to industry research. As a result, channel partners’ IT expertise must be expanded, either through partnerships with experienced IT service providers or organically. As part of a broader managed security service offering, this would allow access to a broader product portfolio, such as print security.
  3. Erasable Printing Technology: Toshiba, a Japanese multinational, unveiled the first prototype of erasable printing technology. With this technology, all contents displayed on a piece of paper are automatically erased. The entire concept of erasable technology was inspired by the technology proposed for pilot pens. A revolutionary technology that eliminates the need for users to worry about printing on the wrong material. All you have to do now is re-insert it into the printer, and the content will be erased.
  4. Changing business trends: Businesses today are dynamic due to a variety of factors such as changes in customer base, technology, supply and demand, and so on, and the reprographics industry is no exception. They must adapt and change in response to how various reprography clients conduct their businesses. Because of the slowdown in the construction industry, many customers now prefer to print in-house rather than use reprography services. This decentralized printing at the point of use has resulted in an increase in wide format and simple-to-use systems, shifting demand to low-volume, multifunctional network-based devices.
  5. Technology rules: There isn’t a single business sector in the world that hasn’t been or isn’t affected by technology. While technology has aided reprographics in scaling up, increasing profitability, efficiency, and producing better results, it has also harmed their business in some ways, as the reprographics industry has lost smaller clients due to rising costs, dwindling profit margins, and in-house services. The availability of digital formats, as well as more compact small-scale printing, photographing, and other reprography equipment, has significantly slowed the industry.
  6. The Internet of Things: The Internet of Things (IOT) is the main cause of such exponential growth and excitement across the printing industry. New trending initiatives for 2020 are the reason for this improvement in efficiency across the printing industry, but the Internet of Things (IOT) is the main cause of such exponential growth and excitement across the sector. The Internet of Things has created a demand for AI technologies, such as all-in-one machines that can perform a variety of tasks. It has resulted in a surge in demand for digitalization in the printing industry, as well as a massive demand from global consumers. A wide range of industries have recognized the IoT’s potential for internal and external growth. However, by incorporating smarter technologies into its business infrastructures and systems, the print-on-demand sector will see the most growth.
  7. Cloud Technologies: Cloud services are an emerging trend in the printing industry that is being adopted and implemented. Many industry leaders, including Lexmark and Linux, have recently adopted the cloud-delivered MPS because it simplifies on-premise print management and boosts productivity across the board.Virtual servers from services like Google Cloud and others can be used for printing. On-premise servers enable print companies to effectively eliminate the need for constant on-premise work. Due to an increase in remote working capability, it allows for more flexibility. Cloud technologies are beneficial to the printing industry, and many companies will have implemented them across their systems by 2020.
  8. Artificial Intelligence: Artificial intelligence (AI) will help the printing industry grow in many ways. Face and voice recognition technology for print workers and consumers is a 2020 trend. Businesses and their customers can expect printing initiatives that enhance the overall experience. Machine learning printing devices and a wider range of print products and materials will increase company sales and customer satisfaction. Artificial intelligence can improve the entire printing and communication process. AI is allowing businesses to transform their services while also developing new products and materials. New AI initiatives enable print providers to improve continuously, which is why AI is one of the biggest emerging trends for 2020 and beyond. Global printing revenues will rise, as a result of this. The printing industry’s production of AI technologies is expected to continue moving towards digital print media. The industry can thank artificial intelligence and other important factors for the growth in demand for company customization, optimization, and customer personalization. Print providers can now take advantage of AI technologies. New technological innovations allow for a strong and stable environment, as well as significant channel and product changes.
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