Course Content
INTRODUCTION TO OFFICE ADMINISTRATION AND PRACTICE
Definition of terms The purpose of office administration and management Types of organization structures and charts in the office
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ORGANIZATION STRUCTURE
Different departments in an organization Functions of various departments in an organization Relationship between departments
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THE OFFICE
Meaning of an office The functions of an office Types of office layout Features of a good office
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OFFICE STAFF
Types of office staff The duties/responsibilities of various office staff Qualities required of various office staff
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FILING AND STORAGE OF RECORDS
Different filing systems Different methods of classifying records Use of filing equipment Follow-up methods in filing and storage of records
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REPROGRAPHY
Meaning of reprography Methods used in reproduction of documents Factors to consider in choice of reproduction methods » Emerging issues and trends in reprography
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ORGANIZATION AND METHODS
Definition of terms Objectives of organization and methods Procedures used in carrying out an organization and methods Importance of organization and methods
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EMERGING ISSUES AND TRENDS
Emerging issues and trends in Office administration and management Effects of emerging issues and trends in the management and administration of an office Managing issues and trends in office management
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Office Administration and Practice
About Lesson

As a result of rapid technological advancements and a constantly changing workforce, office management strategies are constantly changing as well. In order to keep your finger on the pulse of the business and ensure that you are managing your workspace in the most efficient manner possible, you need to know the following:

  1. The cloud: Cloud computing is being adopted by an increasing number of businesses, and this trend is expected to continue. From collaboration and project management to data organization and information backup, the cloud can improve and streamline a wide range of processes. It’s a more efficient solution than storing data in paper files, which can be easily lost or destroyed, or hosting it on local drives, which must be shared across teams and could be lost if an employee leaves the company. Don’t forget about cloud-based visitor management as well.
  2. Automating office tasks: Offices can now be automated in ways that have never been possible before. Several everyday tasks, as we discussed in a previous post, can be automated in order to save time, reduce costs, and increase efficiency. If you find yourself spending significant amounts of time on repetitive tasks and low-value work, it may be time to automate.
  3. Accommodating a mobile workforce: There’s no denying that remote work is becoming more popular. As a result, businesses are looking for ways to give their employees more flexibility in terms of when, where, and how they work. Mobile devices, collaboration software, and other technological advancements aid in keeping offices lean and attracting new employees.
  4. Office management software: Office management software enables you to customize and manage tasks associated with the “front-office” and “back-office.” Office management software can assist you with a variety of tasks, including customer relationship management, social media, human resources, and accounting.
  5. Computer-aided facility management (CAFM): Some businesses rely on CAFM software to make the most of their office space and maximize productivity. This software assists businesses in managing space allocation, maximizing the use of facilities, and improving the planning and maintenance of their facilities and equipment. If this sounds like something you would benefit from, take a look at Software Advice’s comparison of CAFM software products.
  6. Activity-based working: In recent years, activity-based working has become increasingly popular. Working at a traditional office setting means that employees are assigned specific desks or workspaces. An activity-based office, on the other hand, allows employees to choose from a variety of workspaces that are designed for specific tasks such as collaboration, research, and socializing. While activity-based working may not be for everyone, it has the potential to improve efficiency while also increasing employee satisfaction in many organizations.
  7. Bring your own electronic device (BYOD): Bring Your Own Device (BYOD) policies are becoming more popular. This is due to the fact that businesses are becoming less fearful of employees bringing their own devices to work and are beginning to appreciate the flexibility it provides. BYOD has both advantages and disadvantages, but forward-thinking businesses recognize that it is the way of the future, especially as freelance and remote work become more prevalent.
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