CPA 002: Communication Skills - Globopoint Learning Centre

About Course

If You’re Struggling With Your KASNEB EXAMS or You Want to Improve Your Grades, Here is an Opportunity for you to make a HUGE difference by Increasing your Chances of acing your Upcoming Examinations so ENROLL NOW!

GENERAL OBJECTIVE

This paper is intended to equip the candidate with the knowledge, skills, and attitude that will enable him/her to communicate clearly and concisely, orally and in writing in formal and informal situations.

Book a Course Recap Zoom Session

[ameliaevents event=25 type=list]

STUDENTS ALSO BOUGHT

Book a One on One Coaching Session – CLICK HERE!

Course Content

INTRODUCTION TO COMMUNICATION

Meaning of Communication

08:28
Role of Communication in an Organization

05:31
Elements of Communication

08:55
The Communication Process

05:01
Principles of Effective Communication

05:24
Essentials of an Effective Communication System

05:53
Barriers to Effective Communication

08:42
Revision Questions With Answers

TYPES OF COMMUNICATION

Formal and Informal Communication

08:43
Flow of Communication in an Organization

06:20
Grapevine Communication

05:52
Internal and External Communication

07:01
Interpersonal and Intrapersonal Communication

07:16
Cross-Cultural Communication

07:31
E-mail

06:16
Visual Communication – Graphs/Charts/Tables/Diagrams/Pictures

05:32
Revision Questions With Answers

ORAL COMMUNICATION

NON-VERBAL COMMUNICATION

WRITING SKILLS

Sentence Construction and Paragraph Development

08:25
Business Letters

11:47
Memorandum

04:21
Posters and Notices

09:39
Forms and Questionnaires

10:52
Circulars and Newsletters

08:14
Advertisements and Publicity Materials

08:05
Documents Used in Business Transactions

08:18
CVs and Resume

06:17
Revision Questions With Answers

PUBLIC SPEAKING AND PRESENTATION

Effective Presentation Skills

05:59
Audience Analysis

10:36
Selecting and Researching the Topic

06:36
Preparation and Organization of an Effective Presentation

05:52
Structure of Presentation

05:58
Presentation Aids

06:43
Public Speeches – Structure and Delivery of Public Speeches

09:17
PowerPoint presentations

07:05
Revision Questions With Answers

GROUP AND TEAM COMMUNICATION

REPORT AND PROPOSAL WRITING

INFORMATION TECHNOLOGY AND COMMUNICATION

ETHICS IN COMMUNICATION

REVISION QUESTIONS WITH ANSWERS

CPA Communication Skills April 2022 Q1

16:00
CPA Communication Skills April 2022 Q2

12:42
CPA Communication Skills April 2022 Q3

12:32
CPA Communication Skills April 2022 Q4

13:50
CPA Communication Skills April 2022 Q5

14:57
CPA Communication Skills April 2022 Q6

14:03
CPA Communication Skills April 2022 Q7

12:55
CPA Communication Skills August 2022 Q1

10:02
CPA Communication Skills August 2022 Q2

10:02
CPA Communication Skills August 2022 Q3

10:09
CPA Communication Skills August 2022 Q4

09:12
CPA Communication Skills August 2022 Q5

10:38
CPA Communication Skills August 2022 Q6

15:56
CPA Communication Skills August 2022 Q7

08:12

Student Ratings & Reviews

No Review Yet

About Course

Book a Course Recap Zoom Session

Book a One on One Coaching Session – CLICK HERE!

What Will You Learn?

Course Content

INTRODUCTION TO COMMUNICATION

Meaning of Communication

Role of Communication in an Organization

Elements of Communication

The Communication Process

Principles of Effective Communication

Essentials of an Effective Communication System

Barriers to Effective Communication

Revision Questions With Answers

TYPES OF COMMUNICATION

Formal and Informal Communication

Flow of Communication in an Organization

Grapevine Communication

Internal and External Communication

Interpersonal and Intrapersonal Communication

Cross-Cultural Communication

E-mail

Visual Communication – Graphs/Charts/Tables/Diagrams/Pictures

Revision Questions With Answers

ORAL COMMUNICATION

Meaning of Oral Communication

Importance of Oral Communication

Types of Oral Communication – Face to Face and Telephone Conversations

Effective Listening

Interviews – Types, Purpose, Preparation and Conduct of Interviews

Persuasive Communication

Revision Questions With Answers

NON-VERBAL COMMUNICATION

Meaning and Importance of Non-Verbal Communication

Forms of Non-Verbal Communication

Effective Use of Non-Verbal Communication

Barriers to Effective Non-Verbal communication

Revision Questions With Answers

WRITING SKILLS

Sentence Construction and Paragraph Development

Business Letters

Memorandum

Posters and Notices

Forms and Questionnaires

Circulars and Newsletters

Advertisements and Publicity Materials

Documents Used in Business Transactions

CVs and Resume

Revision Questions With Answers

PUBLIC SPEAKING AND PRESENTATION

Effective Presentation Skills

Audience Analysis

Selecting and Researching the Topic

Preparation and Organization of an Effective Presentation

Structure of Presentation

Presentation Aids

Public Speeches – Structure and Delivery of Public Speeches

PowerPoint presentations

Revision Questions With Answers

GROUP AND TEAM COMMUNICATION

Group Communication Networks

Team Communication

Communicating in Virtual Groups and Teams-Group E-mails, What’s App Groups, Social Media

Meetings – Types, Role of Members, Preparation, Conduct, Documents Used in Meetings

Conferences and Symposia

Revision Questions With Answers

REPORT AND PROPOSAL WRITING

Types and Purpose of Reports

Structure and Content of Reports

Types and Uses of Proposals

Structure and Content of Proposals

Writing of Formal Reports and Proposals

Revision Questions With Answers

INFORMATION TECHNOLOGY AND COMMUNICATION

Role and Impact of Technology in Communication

Communication Networks – Internet, Intranet and Extranet

Teleconferencing and Video Conferencing

Webinar

Wireless Technology

Revision Questions With Answers