CHRP 013: Organizational Development and Transformation
About Course
If You’re Struggling With Your KASNEB EXAMS or You Want to Improve Your Grades, Here is an Opportunity for you to make a HUGE difference by Increasing your Chances of acing your Upcoming Examinations so ENROLL NOW!
UNIT DESCRIPTION
This unit will equip the Certified Human Resource Professional (CHRP), with knowledge and competencies that will enable them to effectively perform their duties in both the private and public sector. It will enable them to analyze the concept of change management, evaluate models of change management, various approaches to change management, change management process, role of leadership in change management ,manage resistance to change, design a change communication strategy, manage stakeholders during change, manage innovations, analyze the concepts of creativity, knowledge management and the learning organization, organization development, organizational culture and structure, plan for business continuity and manage risks.
Book a Course Recap Zoom Session
STUDENTS ALSO BOUGHT
Book a One on One Coaching Session – CLICK HERE!
What Will You Learn?
- Leadership as an aspect of behavior in an organization.
- Role of groups and teams for effective organization performance.
- Effective management of change and organization culture
Course Content
INTRODUCTION TO CHANGE MANAGEMENT
1.1 The concept of change management
1.2 The need for change management
1.3 The forces of change
1.4 Change management principles
1.5 Change symbolism
1.6 Types of change
1.7 Scope of change
1.8 Characteristics of change
1.9 Benefits of successful change management
-
The concept of change management
00:00 -
The Need for Change Management
00:00 -
The forces of change
00:00 -
Change management principles
00:00 -
Change symbolism
00:00 -
Types of change
00:00 -
Scope of change
00:00 -
Characteristics of change
00:00 -
Benefits of successful change management
00:00
MODELS OF CHANGE MANAGEMENT
2.1 Dice Model
2.2 ADKAR
2.3 Kotters eight step model of transformational change
2.4 McKinsiey Model
2.5 Kurt- Lewin Schein Model
-
Dice Model
00:00 -
ADKAR
00:00 -
Kotters eight step model of transformational change
00:00 -
McKinsiey Model
00:00 -
Kurt- Lewin Schein Model
00:00
APPROACHES TO CHANGE MANAGEMENT
3.1 Empirical – Rational
3.2 Normative – Reductive
3.3 Power – Coercive
3.4 Incremental – Adaptive
-
Empirical – Rational
00:00 -
Normative – Reductive
00:00 -
Power – Coercive
00:00 -
Incremental – Adaptive
00:00
CHANGE MANAGEMENT PROCESS
4.1 Need for change
4.2 Plan change
4.3 Develop change program
4.4 Implement change
4.5 Review change
4.6 Anchor change in the organizational culture
4.7 Transition in change management
-
Need for change
00:00 -
Plan change
00:00 -
Develop change program
00:00 -
Implement change
00:00 -
Review change
00:00 -
Anchor change in the organizational culture
00:00 -
Transition in change management
00:00
THE ROLE OF LEADERSHIP IN CHANGE MANAGEMENT
5.1 Initiating Change
5.2 Sponsorship
5.3 Role model
5.4 Decision making
5.5 Communication
5.6 Responsibility and accountability
5.7 Building coalition
5.8 Leading the process
5.9 Establishment of change management team
5.10 Building resilience and change hardiness
-
Initiating Change
00:00 -
Sponsorship
00:00 -
Role model
00:00 -
Decision making
00:00 -
Communication
00:00 -
Responsibility and accountability
00:00 -
Building coalition
00:00 -
Leading the process
00:00 -
Establishment of change management team
00:00 -
Building resilience and change hardiness
00:00
MANAGING RESISTANCE TO CHANGE
6.1 Diagnosing resistance to change
6.2 Reasons for resistance
6.3 Types of resistance
6.4 Challenges in reducing resistance
6.5 Techniques for overcoming resistance to change
6.6 The role of HR in managing resistance to
change
-
Diagnosing resistance to change
00:00 -
Reasons for resistance
00:00 -
Types of resistance
00:00 -
Challenges in reducing resistance
00:00 -
Techniques for overcoming resistance to change
00:00 -
The role of HR in managing resistance to change
00:00
CHANGE COMMUNICATION STRATEGY
7.1 Introduction to change communication strategy
7.2 Objectives of change communication
7.3 Principles of change communication
7.4 The change communication model
7.5 Measuring communication effectiveness
7.6 The value of effective change communication
7.7 The communication strategy and plan
-
Introduction to change communication strategy
00:00 -
Objectives of change communication
00:00 -
Principles of change communication
00:00 -
The change communication model
00:00 -
Measuring communication effectiveness
00:00 -
The value of effective change communication
00:00 -
The communication strategy and plan
00:00
STAKEHOLDER MANAGEMENT IN CHANGE MANAGEMENT
8.1 Introduction to stakeholder management
8.2 Benefits of stakeholders management during change
8.3 Stakeholder mapping
8.4 Stakeholder analysis
8.5 Strategies for managing stakeholders during change
-
Introduction to stakeholder management
00:00 -
Benefits of stakeholders management during change
00:00 -
Stakeholder mapping
00:00 -
Stakeholder analysis
00:00 -
Strategies for managing stakeholders during change
00:00
INNOVATION MANAGEMENT
9.1 Introduction to innovation
9.2 Concept of innovation
9.3 Types of innovation
9.4 The characteristics of an innovative work environment
9.5 Innovation process
9.6 Importance of innovation
9.7 Innovation in the HR practice
9.8 Role of change sponsor in innovation
9.9 Actions and approaches to innovation
9.10 Innovation techniques
9.11 Value analysis, components and process
-
Introduction to innovation
00:00 -
Concept of innovation
00:00 -
Types of innovation
00:00 -
The characteristics of an innovative work environment
00:00 -
Innovation process
00:00 -
Importance of innovation
00:00 -
Innovation in the HR practice
00:00 -
Role of change sponsor in innovation
00:00 -
Actions and approaches to innovation
00:00 -
Innovation techniques
00:00 -
Value analysis, components and process
00:00
CREATIVITY
10.1 Concept and types of creativity
10.2 Creative thinking
10.3 Arguments for creativity
10.4 Barriers to creativity
10.5 Components of creativity
10.6 Creative process
10.7 Sources of new ideas
10.8 Turning creative ideas into opportunities
10.9 Creative problem-solving techniques
10.10 Creativity in human resource management practice
10.11 Importance of creativity in decision making
-
Concept and types of creativity
00:00 -
Creative thinking
00:00 -
Arguments for creativity
00:00 -
Barriers to creativity
00:00 -
Components of creativity
00:00 -
Creative process
00:00 -
Sources of new ideas
00:00 -
Turning creative ideas into opportunities
00:00 -
Creative problem-solving techniques
00:00 -
Creativity in human resource management practice
00:00 -
Importance of creativity in decision making
00:00
KNOWLEDGE MANAGEMENT AND THE LEARNING ORGANIZATION
11.1 Introduction to knowledge management
11.2 Data, information and knowledge
11.3 Elements of successful knowledge management
11.4 Knowledge management strategies
11.5 Challenges of knowledge management
11.6 The role of managers in implementing knowledge management and learning
11.7 The learning organisation
11.8 Components of learning organization
11.9 Distinction between learning organisation and organisation learning
-
Introduction to knowledge management
00:00 -
Data, information and knowledge
00:00 -
Elements of successful knowledge management
00:00 -
Knowledge management strategies
00:00 -
Challenges of knowledge management
00:00 -
The role of managers in implementing knowledge management and learning
00:00 -
The learning organisation
00:00 -
Components of learning organization
00:00 -
Distinction between learning organisation and organisation learning
00:00
ORGANIZATION DEVELOPMENT
12.1 Introduction to organization development
12.2 History of organization development
12.3 Models and theories of organization development
12.4 Features of organisation development
12.5 Objectives of organisational development
12.6 Organisational development climate
12.7 Organisational development strategy
12.8 Organisation development interventions
12.9 Process of organisation development interventions
12.10 Revolutionary values and believes of organization development
12.11 Second – Generation organisation development
12.12 Power, politics and ethics in organisation development
12.13 Future of organisation development
12.14 Organisational transformation
-
Introduction to organization development
00:00 -
History of organization development
00:00 -
Models and theories of organization development
00:00 -
Features of organisation development
00:00 -
Objectives of organisational development
00:00 -
Organisational development climate
00:00 -
Organisational development strategy
00:00 -
Organisation development interventions
00:00 -
Process of organisation development interventions
00:00 -
Revolutionary values and believes of organization development
00:00 -
Second – Generation organisation development
00:00 -
Power, politics and ethics in organisation development
00:00 -
Future of organisation development
00:00 -
Organisational transformation
00:00
ORGANISATIONAL CULTURE AND STRUCTURE
13.1 Introduction to organisational culture
13.2 Characteristics of organisational culture
13.3 Assessing the culture of the organization
13.4 Understanding the culture of your organisation
13.5 Components of organisational culture
13.6 Factors that shape an organization’s culture
13.7 Benefits of corporate culture
13.8 Impact of organisational culture in change management
13.9 The role of HR in maintaining effective corporate culture
13.10 Organisational culture and culture change
13.11 Impact of organisational structure in change management
13.12 Meaning of organisational structure
13.13 Types of organisational structures
13.14 Effect of organisational structure in change management
-
Introduction to organisational culture
00:00 -
Characteristics of organisational culture
00:00 -
Assessing the culture of the organization
00:00 -
Understanding the culture of your organisation
00:00 -
Components of organisational culture
00:00 -
Factors that shape an organization’s culture
00:00 -
Benefits of corporate culture
00:00 -
Impact of organisational culture in change management
00:00 -
The role of HR in maintaining effective corporate culture
00:00 -
Organisational culture and culture change
00:00 -
Impact of organisational structure in change management
00:00 -
Meaning of organisational structure
00:00 -
Types of organisational structures
00:00 -
Effect of organisational structure in change management
00:00
BUSINESS CONTINUITY PLANNING AND RISK MANAGEMENT
14.1 Introduction to business continuity planning and risk management
14.2 Objectives of business continuity planning and risk management
14.3 Types of organisational risks
14.4 Risk assessment process
14.5 Principles of risk management
14.6 Risk management methodology
14.7 Risk register
14.8 Responsibility for risk management and risk governance
14.9 Concept of business continuity planning
14.10 Elements of business continuity planning
14.11 Principles of business continuity planning
14.12 Business continuity planning process
14.13 The business continuity plan
14.14 Human resource risks
14.15 Role of HR in risk management
-
Introduction to business continuity planning and risk management
00:00 -
Objectives of business continuity planning and risk management
00:00 -
Types of organisational risks
00:00 -
Risk assessment process
00:00 -
Principles of risk management
00:00 -
Risk management methodology
00:00 -
Risk register
00:00 -
Responsibility for risk management and risk governance
00:00 -
Concept of business continuity planning
00:00 -
Elements of business continuity planning
00:00 -
Principles of business continuity planning
00:00 -
Business continuity planning process
00:00 -
The business continuity plan
00:00 -
Human resource risks
00:00 -
Role of HR in risk management
00:00