CHRP 011 Coaching , Mentoring and Counselling

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About Course

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UNIT DESCRIPTION

The Mentoring , Coaching and Counselling Unit is designed to equip the learner with knowledge, skills and competencies required by Huma Resource Professional to facilitate Mentoring , Coaching and Counselling at the work place in both public and private sector institutions . This unit comprises of  competencies that will enable  the certified Huma Resource Professional to be able to facilitate  Coaching , Mentoring and Counselling of employees at the workplace, explain functions of a human resource counsellor, apply the process and techniques in counselling and identify emerging issues and trends in Mentoring , Coaching and Counselling.

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What Will You Learn?

  • Leadership as an aspect of behavior in an organization.
  • Role of groups and teams for effective organization performance.
  • Effective management of change and organization culture

Course Content

INTRODUCTION TO COACHING
Coaching Definition Objectives of Coaching Coaching Theories Coaching Models Coaching Principles

  • Coaching Definition
    00:00
  • Objectives of Coaching
    00:00
  • Coaching Theories
    00:00
  • Coaching Models
    00:00
  • Coaching Principles
    00:00

COACHING IN HUMAN RESOURCE MANAGEMENT
Identification of Coaching Needs Designing and Implementing Coaching Programs Coaching Approaches Coaching Process Duties and Responsibilities of Parties to Coaching Coaching Skills and Competencies Qualities of an Effective Coach Types of Coaching Benefits and Challenges of Coaching in Human Resource Management

EMERGING AND ETHICAL ISSUES IN COACHING
Emerging Issues and Trends in Coaching Ethical Issues in Coaching and the Ethics Toolkit for Coaches

INTRODUCTION TO MENTORING
The Meaning of Mentorship Objectives of Mentoring in Human Resource Management Theories of Mentoring Principles of Mentoring Approaches to Mentoring

MENTORING IN HUMAN RESOURSE MANAGEMENT
Topics ,Phases and Stages in the Mentoring Relationships The Mentoring Process Duties and Responsibilities of Parties to Mentoring Mentoring Skills Mentor/Mentee Discussion Notes Qualities of an Effective Mentor Developing and Implementing a Mentoring Program Evaluation of a Mentorship Program Benefits and Challenges of Mentoring in Human Resource Management

EMERGING ISSUES AND ETHICS IN MENTORING
Ethical issues in Mentoring The Ethics Toolkit for Mentors

INTRODUCTION TO COUNSELLING

COUNSELLING IN HUMAN RESOURSE MANAGEMENT
Counselling Techniques for Diverse Settings Ethical Issues in Counselling Legislation , Policy and Values in Counselling The Ethics Toolkit for Counsellors

FUNCTIONS OF A HUMAN RESOURCE COUNSELLOR
Appraisal Service Counselling Service Informative Service Planning Service Placement Service Follow up Service Orientation Service Evaluation Service Consulting Service Referral Service Human Resource Partner Service

PROCESS AND TECHNIQUES OF COUNSELLING
Phases in Counselling Process of Counselling Techniques in Counselling Qualities of an Effective Counsellor Challenges in Counselling Overcoming the Challenges in Counselling

EMERGING ISSUES AND TRENDS IN COACHING ,MENTORING ,COUNSELING AND THEIR ICT APPLICATIONS
Emerging Issues and Trends in Coaching , Mentoring , Counselling and their ICT Applications

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