- The establishment of objectives: Control presupposes benchmarks against which actual results will be measured. Standards do not control in and of themselves, but they are the benchmarks against which performance can be compared.
- Actual performance evaluation: The operation’s outcomes are measured and compared to industry standards. In an ideal world, the measurement would allow deviations to be discovered ahead of time and avoided by taking necessary action.
- Variances analysis: Actual performance will be compared to standards to reveal variances. To decide which deviations are critical and must be remedied, some criteria must be established. The reason for critical deviations is determined, as well as their influence on the organization.
- Adopting corrective measures: Control refers to taking action based on measuring and evaluating outcomes.Self-regulating methods should be employed whenever possible to bring actual results back in line with the requirements.